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Mitratech Ethics Hotline

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Mitratech Ethics Hotline Reporting

Our Commitment

The YMCA of the Suncoast is committed to the highest possible standards of financially ethical, moral and legal business conduct. The YMCA requires directors, officers, employees and volunteers to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. All representatives of the YMCA must practice honesty and integrity in fulfilling their responsibilities and comply with all applicable laws and regulations.

Taking action to prevent problems and improper conduct is part of the YMCA’s culture, and it is the responsibility of all directors, officers, employees and volunteers to report the knowledge or suspicion of breaches in legal and ethical conduct. The YMCA urges employees and others involved with the YMCA to come forward with any such information, without regard to the identity or position of a suspected offender.

In line with this commitment and the YMCA’s commitment to open communication, the YMCA of the Suncoast has selected Lighthouse Services to provide you with simple, risk-free ways to anonymously and confidentially report activities that might involve criminal conduct or violations of the YMCA’s policies and procedures. All reports submitted through Lighthouse Services will be handled promptly and discreetly with the objective of correcting the situation being reported.

Individuals filing reports through Lighthouse Services may choose to identify themselves in their report or remain completely anonymous. To the extent possible, all reports are kept confidential. No retaliatory action on the part of the YMCA will be taken against individuals filing reports or seeking guidance on how to handle potential breaches of conduct.

Prior to making a report to Lighthouse Services, you should make your best effort to resolve your concern through the YMCA’s administrative process and/or supervisory management. Staff members are always free and encouraged to contact the Senior Vice President/CAO for further advice and counsel in these matters. However, if the situation involves suspected illegal and/or unethical activity that you are not comfortable addressing directly, you are free to report the circumstances directly to Lighthouse Services.

CONFIDENTIALITY COMMITMENT
Mitratech is an independent provider that assists your organization to identify improper activity. We are committed to protecting the identity of all persons who use our secure reporting system. Reports are submitted by Mitratech to the organization's designee, and may or may not be investigated at the sole discretion of the organization. Although we will not disclose your identity without your express permission, it is possible that your identity may be discovered during an investigation of the matter reported because of information you have provided.

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